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IT builds a new help desk system for the organization where this pilot fish works, and it's a big improvement.
"Now users could enter help desk tickets from anywhere and have the ticket routed to the right person," says fish.
"Our CIO made the decision that this help desk could be used for anything, PC-related or not. For example, it could be used for building maintenance requests.
"About three days into the new help desk, a ticket is entered requesting building service -- there was a window leaking.
"My CIO was reading all of the calls. To this one he dutifully responded: 'Please enter your version of Windows when opening a ticket.'"
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01-15-2010, 07:05 AM
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#1
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Lotsa grits served!!!
Join Date: Jun 2002
Location: San Diego/LA
Posts: 20,618
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Dream Bigger and Do More with OtterBox for the BlackBerry Bold 9700 Smartphone
Dream Bigger and Do More with OtterBox for the BlackBerry Bold 9700 Smartphone
Fort Collins, COLO. – Do more with the new OtterBox Defender™ SeriesBlackBerry® Bold™ 9700 smartphone. For extreme users, the OtterBox Defender Series provides a rugged solution so a picture can be snapped above tree line, a call can be made on a crowded subway or a text can be sent from a sandy beach. case for the
Three layers of unbeatable protection combine together offering a safeguard against bumps, shock, drops, dirt and dust:*
Layer 1: - Thermal formed protective clear membrane over keypad. Protects against scratching, as well as dust intrusion (layer optional depending on the level of ruggedization desired).
- Hard-coated PC screens protect display screen, camera and flash from scratching and dust intrusion.
Layer 2: Hi-impact polycarbonate shell.
Layer 3: Durable silicone skin to absorb bump and shock.
Features of the Defender Series case include acoustic vents on the headset speaker, a foam sound-isolating ring over the microphone, silicone plugs over the ports to provide easy access and a holster style swivel belt clip to get things done hands-free.
Do more without fear of damage or destruction by protecting with the OtterBox Defender Series case for the BlackBerry Bold 9700 smartphone.
OtterBox Defender Series for the BlackBerry Bold 9700 smartphone:
Environmental Protection:
· Drop and shock – protection against drop, bump & shock
· Water protection – not tested or recommended for water protection
· Dust intrusion – dust does not enter in a sufficient quantity to interfere with satisfactory operation of equipment
Colors:
· Layer 2: Black (polycarbonate)
· Layer 3: Black (silicone)
Dimensions (case only):
· 4.59” (116.65 mm) x 2.77” (70.27 mm) x 0.87” (22.12 mm)
Approximate Weight (case only, including layer 1):
· 1.39 oz (39.4 g)
About OtterBox:
Built upon fundamentals of hard work, innovation and perseverance, OtterBox is a leader in the production of premier protective solutions for global handheld manufacturers, wireless carriers and distributors.
Incorporating creativity and cutting-edge design into every product, OtterBox creates sleek and durable cases that offer reliable device protection to complement any lifestyle.
OtterBox was founded in 1996 and is headquartered in Fort Collins, Colo.
For more information, visit www.otterbox.com or call 888-695-8820. OtterBox -- We’ve got technology covered.
-30- Note:
*Defender Series case NOT protected against water. Will provide some added protection against drop, bump and dust.
The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited.
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ctcostwolf: Master of the post pad, and resident bot. 
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