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IT builds a new help desk system for the organization where this pilot fish works, and it's a big improvement.
"Now users could enter help desk tickets from anywhere and have the ticket routed to the right person," says fish.
"Our CIO made the decision that this help desk could be used for anything, PC-related or not. For example, it could be used for building maintenance requests.
"About three days into the new help desk, a ticket is entered requesting building service -- there was a window leaking.
"My CIO was reading all of the calls. To this one he dutifully responded: 'Please enter your version of Windows when opening a ticket.'"
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02-08-2010, 07:29 PM
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Lotsa grits served!!!
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Join Date: Jun 2002
Location: San Diego/LA
Posts: 20,617
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A CT Press Release -- History Of American Dress from the 15th and 16th Centuries Through 1965
Our forum, my plug. 
As seen on CBS Los Angeles, USA TODAY , L.A. Daily News, The Pasadena Star News, Whittier Daily News, Silicon Valley Mercury, Forbes.com and many other news outlets.
Hey all. Just wanted to let everyone know; after 3 months of all nighters, the new book it OUT! For now you can order from the link in the banner above, or at AMAZON, and soon many more places. It took my grandmother 3 years of intensive labor and research, plus 5 years waiting for the original (unnamed major publisher. Thing after thing happened, on their end, finally she just told them to forget it), bringing, with all my work, a total of 45 years to get this book to market. All I can say is it is GORGEOUS!
Someone said something about getting out the champagne, all I can think of is dozing off, at least for a short time.
Best for now! ct
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