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IT builds a new help desk system for the organization where this pilot fish works, and it's a big improvement.
"Now users could enter help desk tickets from anywhere and have the ticket routed to the right person," says fish.
"Our CIO made the decision that this help desk could be used for anything, PC-related or not. For example, it could be used for building maintenance requests.
"About three days into the new help desk, a ticket is entered requesting building service -- there was a window leaking.
"My CIO was reading all of the calls. To this one he dutifully responded: 'Please enter your version of Windows when opening a ticket.'"
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11-19-2004, 07:39 PM
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Lotsa grits served!!!
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Join Date: Jun 2002
Location: San Diego/LA
Posts: 20,617
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Get It Now! The Great Thanksgiving Krusell Case Challenge!!!
 
THE GREAT THANKSGIVING KRUSELL CASE CHALLENGE!!!
Ok folks here's your chance to win one of 3, yes THREE fantastic Krusell cases!
The contest goes like this, between now and next Sunday, the ummm...27th of November, Tell us:
EXACTLY how thankful would you be to get a new Krusell case? OR...Tell us: Why your present case is a turkey!!!
The contest ends Sunday the 27th of November @ 5pm Pacific time. Winners will be announced Monday November 28th. Winners to PM me with their mailing details and choice of case from: THE KRUSELL WEBSITE and your case will be sent directly to your home from Europe!!! 
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